Sunwing Airlines Inc. owes Ottawa more than $316 million in unpaid federal loans that were issued during the COVID-19 pandemic as a relief measure, according to federal records. Sunwing, which WestJet is set to acquire, was granted $316.9 million in loans by the federal government in 2020 under the “Large Employer Emergency Financing Facility,” which…

Some Canadian tourists in Mexico’s Sinaloa state finally began their delayed journey home on Saturday after a wave of violence erupted in the region, shuttering airports and prompting an advisory to shelter in place. Two airports in the northwestern area of Mexico have reopened, with international flights scheduled on Saturday from Mazatlan to cities in…

A law firm is looking at potentially starting a class action lawsuit against Sunwing Airlines for Canadian travellers who were affected by the company’s sudden cancellation of flights in Saskatchewan, days after the Christmas holiday. Sunwing announced on Dec. 29, 2022, that it was cancelling the flights in airports in Saskatoon and Regina, Saskatchewan, due to “extenuating circumstances.”…

The federal government is looking into strengthening passenger rights regulations following extreme travel delays experienced by Sunwing Airlines customers over the holiday season, says Transport Minister Omar Alghabra. “I had a meeting with Sunwing Airlines President and his team. I expressed to him the frustration that I felt on behalf of Canadians, and I know many,…

Sunwing has issued an apology to passengers left stranded after winter storms upended operations but says “most of our customers enjoyed their holidays with minimal disruption.” In a joint statement on Thursday, Sunwing Travel Group CEO Stephen Hunter and Sunwing Airlines president Len Corrado said they are “incredibly sorry for letting our customers down.” “We…

Opposition MPs are calling on the Liberal MP chair of the House of Commons transport committee to convene an expedited meeting that will include an appearance by Transport Minister Omar Alghabra to discuss the significant flight and train delays and cancellations over the holiday season and the handling of the travel disruption by the companies…

Some passengers travelling with Sunwing Airlines have finally made it home after repeated flight cancellations and delays, while other customers who were stranded found their own way back home. The Toronto-based travel company has been struggling to bring hundreds of passengers home from destinations including Mexico after severe winter storms disrupted its operations over the Christmas…

Sunwing says it has completed all of its scheduled recovery flights to bring home passengers stranded in Mexico after winter storms disrupted its operations during the holidays. The travel company says in a statement that its teams have worked around the clock to return its affected customers home. Some travellers from Saskatchewan say the airline…

Some Sunwing travellers from Saskatchewan say the airline is leaving them at airports in other provinces, while another says her flight from Mexico that made it to Regina had dozens of empty seats. “We piled 11 people into three cars with 11 pieces of luggage and travelled through the night and arrived home,” said Patrick…

Some Sunwing travellers from Saskatchewan say the airline is leaving them at airports in other provinces, while another says her flight from Mexico that made it to Regina had dozens of empty seats. “We piled 11 people into three cars with 11 pieces of luggage and travelled through the night and arrived home,” said Patrick…