Tag: Telstra

Australia’s Largest Telco Considering Vaccine Mandates for 8,000 Frontline Staff

Another one of Australia’s largest businesses, telecommunications giant Telstra has begun considering a vaccine mandate for 8,300 of its frontline staff. CEO Andy Penn on Monday proposed that the vaccination would be a condition of employment. “More than most other companies our teams stretch across the far reaches of Australia—from our cities to remote outback…


Telstra Payphones Now Free to Use

Australians will no longer need to carry around coins to use a public payphone after Telstra announced that they will now be available to use free-of-charge on Tuesday. People can now make standard national calls and SMS from Telstra’s 15,000 public payphones for free, but users will still be required to pay for international calls….


Australian Government Moves to Block China via Telco Takeover of Pacific Telecom

The Australian government is backing telecommunications giant Telstra to potentially buy out Digicel’s mobile operations in the South Pacific, amid concerns a Chinese-backed company could swoop in and establish a foothold for Beijing to expand its influence. On July 19, Telstra confirmed discussions were underway for a buyout, but there was no certainty around a…


Australians Are Now Paying More for Their Mobile Plans

Recent price increases by the three biggest telco companies mean millions of Australians will be paying more for their mobile phone plans. New analysis by the Australian Competition and Consumer Commission (ACCC) has found that since July 2020, Telstra, Optus, and Vodafone has pushed up the prices of many post-paid plans. These three telco companies…


Telstra to Slash 2000 Jobs by the End of 2021 Amid Market ‘Headwinds’

Telstra has announced it aims to cut 2000 jobs by the end of the year to reduce costs, as the telecommunications giant struggles to make a profit in the national broadband network market. The telco’s chief financial officer Vicky Brady confirmed the company is on track to axe 8000 staffs in its direct workforce as…


Telstra Fined $1.5 Million From Regulator

Telstra has paid a $1.5 million penalty for failing to allow consumers to keep existing local phone numbers when changing telephone companies. From March to July 2020, Telstra suspended the majority of its local number porting operations, saying the COVID-19 pandemic impacted offshore operations. More than 42,000 services could not be moved from Telstra to…


Teleco Giant Telstra Announces Next Step in Restructuring Plan

Telstra is taking the next steps in its proposed corporate restructure with the telecommunications giant set to split into four branches under the new holding company, Telstra Group. The process is part of Telstra’s T22 strategy—a strategy started in 2018 to simplify operations and reduce costs by 2022. Telstra CEO Andrew Penn said in a market…


Telco Giant Telstra Announces Next Step in Restructuring Plan

Telstra is taking the next steps in its proposed corporate restructure with the telecommunications giant set to split into four branches under the new holding company, Telstra Group. The process is part of Telstra’s T22 strategy—a strategy started in 2018 to simplify operations and reduce costs by 2022. Telstra CEO Andrew Penn said in a market…


Telstra Continues Job-Cutting With 1,400 Positions to Go

Telstra will start up its job-cutting program again after a year-long hiatus due to the onset of COVID-19. The retrenchment program aimed at saving the company AU$1 billion will remove 1,425 positions across the company as part of the telco’s T22 program. “As you all know, last year we put our T22 job reductions on…


Telstra Pledges to Bring Call Centres Back to Australia Within 18 Months

Telecommunications giant Telstra has pledged to bring its overseas call centres back to Australia within the next 18 months. A drop in customer call volume, and the prevalence of employees working from home, has allowed the country’s biggest telco to make the call. “We have reduced the volume of calls by eliminating a lot of…