Category: outage

Two People Reported Dead, as Atlantic Canada and Quebec Assess the Damage Wrought by Fiona

Atlantic Canada is assessing the trail of destruction left by the historic post-tropical storm Fiona, as it moved inland from southeastern Quebec early on Sept. 25. Search and rescue operations have resumed, and at least one death has been reported in Prince Edward Island. P.E.I. officials said at a press conference on Sept. 25 that…


LinkedIn Back up After Brief Outage

Microsoft Corp’s LinkedIn said that its app and website were functional after a brief interruption on Wednesday. Earlier in the day, nearly 15,000 users had reported issues with the social networking service, according to Downdetector. “Pardon us. If you were having trouble viewing LinkedIn today, we’re back in action,” LinkedIn said in a tweet. Downdetector…


Rogers to Spend $261M to Split Networks, but Can’t Quantify Economic Impact of Outage

Rogers Communications Inc. will now spend $261 million to physically split its wireless and wireline networks following the July 8 outage and says it is not in a position to quantify the direct economic losses caused by the disruption. The comments come in a Aug. 22 letter requested by the Canadian Radio-television and Telecommunications Commission…


Google Back Up After Brief Outage: Downdetector

Alphabet Inc.’s Google services appeared to be back up after facing a brief global disruption on late Monday, according to outage tracking website Downdetector.com. Reports of the outage dropped to less than 500 incidents in the United States, as per Downdetector, which collates status reports from a number of sources. At the peak of outage,…


Rogers to Spend $150 Million on Customer Credits After July 8 Outage

Rogers Communications Inc. acknowledged Wednesday it has work to do in building customer trust after its massive network outage earlier this month and that it expects to spend $150 million on customer credits related to the outage. The figure came as the Toronto-based cable, wireless and media company reported its second-quarter financial results, including a…


Rogers Names New Chief Technology Officer Just Weeks After Massive Outage

Rogers Communications Inc. has a new chief technology officer just weeks after a service outage that crippled the company’s networks and affected millions of customers across Canada. In a statement, Rogers confirmed that Jorge Fernandes will be stepping down from his role as chief technology and information officer, effective immediately. The telecom giant says Ron…


Industry Minister Suggests Rogers Outage Could Weigh on $26-Billion Shaw Deal

New comments from federal Industry Minister François-Philippe Champagne suggest last week’s massive outage at Rogers Communications Inc. could weigh on the telecom provider’s proposed $26-billion takeover of Shaw Communications Inc. In an interview in Calgary, Champagne said last Friday’s outage that saw more than 12 million Canadians lose cell phone and internet service will be…


House of Commons Industry Committee to Investigate Rogers Outage

OTTAWA—The House of Commons industry committee will study the massive Rogers Communications outage that left millions of Canadians in a communications blackout for more than 15 hours last week. MPs on the committee agreed unanimously to probe what happened during a special meeting today. The July 8 outage affected Rogers mobile and internet users, knocking…


House of Commons Industry Committee to Discuss Investigating Rogers Outage

The House of Commons industry and technology committee is set to meet today to discuss launching an investigation into the Rogers Communications Inc. outage. Last Friday’s outage lasted more than 15 hours, affecting mobile and internet users, knocking out ATMs, shutting down the Interac payments system and preventing calls to 911 services in some Canadian…


Twitter Back Up for Many Users After Global Outage

Twitter was coming back online on Thursday after an hour-long outage kept thousands of users across the globe from accessing the social media website. The outage affected nearly 2,000 users as of 9 a.m. ET, down from the peak of 50,000 incidents an hour earlier, according to outage tracking website Downdetector.com. The incident comes days…