By Tom Medema
In a remote work environment, trust becomes more complex and more critical.
Without the ability to quickly engage in casual chit-chat, share in social events or even maintain eye contact, trust has proven challenging to establish and nurture in a remote setting, especially regarding relationships with managers.
The trust deficit many experience upon transition to remote work can also be exacerbated by communication gaps that result when remote team members lean on traditional communication strategies, despite making dramatic changes to their working dynamic.
As with many attributes of our increasingly remote world of work, many have tried to carry over the same processes, habits and expectations with unfortunate results. They often discover the hard way that there needs to be a more concerted effort to build and maintain trust when team members aren’t in the same building or even in the same time zone….