Victorian Premier Daniel Andrews has publicly apologised for the state’s triple zero call delay failure that directly led to 33 people dying.
The Victorian inspector-general for emergency management investigated the state’s emergency call response performance during COVID-19, where demand for the triple zero line surged.
The final report revealed 40 potential adverse events associated with call delays, control decisions, and/or ambulance resourcing issues between Dec. 1, 2020, and May 31, 2022. Of these, 33 patients did not survive.
Andrews said emergency call demand seen during COVID-19 was unprecedented, and the system would still have been overwhelmed if more funding had been granted earlier. Still, he apologised to the families that had been affected….