United Airlines CEO Scott Kirby issued a formal apology on Friday after facing criticism for chartering a private jet during the height of nationwide travel disruptions caused by adverse weather conditions.
Kirby expressed regret for his decision to take a private jet from Teterboro Airport in New Jersey to Denver, Colorado, on Wednesday, acknowledging it was the “wrong decision because it was insensitive to our customers who were waiting to get home.”
“I sincerely apologize to our customers and our team members who have been working around the clock for several days—often through severe weather—to take care of our customers,” Kirby said in a statement to The Epoch Times via email….