Toronto had the least reliable transit service in 2022 compared to other municipalities in the region, according to newly released transit report cards from the Toronto Region Board of Trade.
The average score was based on frequent and basic services, reliability, transit priority, 24-hour service, integration with neighbouring transit systems and service improvement.
While Toronto and Mississauga both received a composite score of about 69 per cent—or a B letter grade—Toronto had the lowest score for transit reliability with only 58 per cent of trips being on time. Other municipalities scored over 70 per cent on reliability.
Toronto’s lower score was attributed to congestion issues and frequent diversions due to construction. The report notes most recent Toronto transit service cuts are not accounted for and “would negatively affect grading.”…