Q: In a recent column, you highlighted some harsh words from a guy who was critical of the government in general and the Social Security Administration in particular.
I just wanted to tell you that my recent experience with the SSA filing a claim for retirement benefits could not have gone more smoothly. I used the online application process, and everything went like clockwork. My claim was finished in less than a week and my first check showed up in my bank account right on time. Can you please let people know the system works?
Q: It really galls me to hear people criticize the Social Security Administration and them lambaste you as a former employee of the agency. You should know that our recent dealings with SSA were top-rate. The representative we dealt with was courteous, classy, and knowledgeable. We could not have been happier with the service we received….