By Daniel Colombo Leading is one of the most important functions that a person can develop in front of a team; however, the challenges of being able to do it properly are many and varied. It is common to hear those who are directed speak saying that they feel excessive pressure or harshness from their superiors; and these, in turn, qualify them as that without this type of management the teams do not work as they would like and the companies need. Working with leaders from different industries, I have noticed that many times they confuse firmness with hardness or rigidity, and they are different things. You can be a firm empath, although you will rarely be rigid. There are several things to do in this regard, especially in this age of the growing shift from the typical, top-down, authoritarian boss model to diverse leadership styles based on values of closeness, collaboration, and …