Tag: triple zero

Victorian Premier Apologises to Families of 33 Who Died From Triple 0 Call Delays

September 7, 2022
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Victorian Premier Daniel Andrews has publicly apologised for the state’s triple zero call delay failure that directly led to 33 people dying. The Victorian inspector-general for emergency management investigated the state’s emergency call response performance during COVID-19, where demand for the triple zero line surged. The final report revealed 40 potential adverse events associated with…

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Immediate Funding for Victorian Emergency Services After Aussies Die While Waiting for Call Responses

March 7, 2022
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The Victorian government is injecting an “immediate” $115.6 million (US$85 million) into the state’s Emergency Services Telecommunications Authority (ESTA) and will restructure the organisation as it struggles to handle emergency call volumes. Emergency Services Minister Jaclyn Symes said the inspector-general for emergency management was investigating reports that 12 people had died while waiting for the…

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