Qantas Group is calling for its customers with COVID-era travel credits to use them before its Dec. 31 deadline by booking a trip that can even be taken till Dec. 2024.
To help customers further in this regard, Qantas launched a new “Find My Credit” tool to help them locate a booking or bookings that are even three years old and that might have been changed multiple times because of border changes during the pandemic era.
“We know the credits system has been challenging because of the sheer complexity of putting millions of bookings in a holding pattern for up to three years,” said Markus Svensson, Qantas Group Chief Customer Officer….