The Pennsylvania Public Utility Commission (PUC) announced this week that it is conducting an investigation into the circumstances surrounding unusually high bills recently received by customers of PPL Electric Utilities (PPL).
The PUC will also examine the accuracy and integrity of PPL’s billing practices.
“The matter has been referred to the PUC’s independent Bureau of Investigation and Enforcement for investigation, which enforces the state public utility code and PUC regulations,” a PUC statement said.
PPL serves 1.4 million customers in 29 Pennsylvania counties. In December, an 18 percent rate increase went into effect, but PPL customers saw their bills more than double in some cases, according to media reports. It amounted to hundreds of dollars in unexpected expense in many households….