New York City’s Metropolitan Transit Agency (MTA) has announced that it’s “saying goodbye” to Twitter as a platform for delivering service alerts and information, citing reliability problems.
For over a decade, MTA has provided real-time information on service outages, delays, and other important transit updates for its 1.3 million Twitter followers.
This is now coming to an end.
“For the MTA, Twitter is no longer reliable for providing the consistent updates riders expect,” the agency said in a tweet Friday. “So as of today, we’re saying goodbye to it for service alerts and information.”
The agency listed a series of other ways subway, train, and bus riders can get reliable transit information. This includes through its mta.info site, via email and text alerts, and by calling 511….