Nav Canada, the country’s civil aviation authority, suggested air passengers should buy travel insurance if they want to be compensated for missed flights and other protections.
In a submission to the Senate transport committee on March 13, Nav Canada said the Air Passenger Protection Regulations (APPR) need to “balance consumer interests with the competitiveness of the sector.”
“Passengers need to be actively informed not just on the availability of, but on the risks of not using existing protections (e.g., travel insurance offered at the time of travel purchases, protections offered by different tiers of ticket pricing, etc.),” said Nav Canada….