Australian supermarket Coles has admitted that the spread of Omicron, combined with COVID-19 isolation rules, has impacted its supply chains once again. Matthew Swindells, chief operations officer of Coles, said it was experiencing “round three” of supply chain disruption during the ongoing pandemic. “If you recall, round one of COVID-19 was about toilet paper—essentially higher demand. Round two, when we had Delta was about team member isolations. And unfortunately, Omicron has brought both of those together,” Swindells told the Today program on Jan 5. “We were facing a number of supply chain challenges already—shortage of pallets, shortage of truck drivers. We still managed to execute Christmas … and now we’re somewhat on the backfoot trying to make sure that we can keep the food supply lines going,” he said. Swindells admitted that it would take “another couple of weeks” before supply chains normalise again and for the grocery retailer to …
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