One major Australian bank has begun phasing out cash transactions at a number of its branches saying it is keeping up with the changing behaviour of customers.
Australia and New Zealand Banking Group (ANZ)—one of Australia’s “Big Four”—revealed it would begin removing cash withdrawals and deposit services on March 30.
Customers will only be allowed to withdraw or deposit cash through onsite Smart ATMs and coin deposit machines.
“There are a small number of branches where we no longer handle cash at a counter,” the ANZ spokesperson told NCA Newswire.
“At these branches, cash and cheque deposits and cash withdrawals can continue to be made by using our Smart ATM and coin deposit machines and we have staff on hand to help customers that might be using them for the first time.”…