Lululemon CEO Calvin McDonald defended the firing of two employees who confronted three masked thieves robbing a Georgia store and called the police, with McDonald saying that company policy is for staff to “let the theft occur” and not try to intervene.
“We have a zero-tolerance policy that we train our educators on around engaging during a theft,” McDonald told CNBC’s “Squawk on the Street” on Friday, with “educators” being the company’s way of referring to their employees.
“We put the safety of our team, of our guests, front and center. It’s only merchandise,” he added. “They’re trained to step back, let the theft occur, know that there’s technology and there’s cameras and we’re working with law enforcement.”…