A Starbucks coffeehouse in the southern city of Shenzhen was accused of having a live cockroach in one of its takeaway drinks on March 12, adding another public relations challenge for the U.S. coffee chain giant in China this year. The alleged-cockroach find pushed Starbucks to the top of the search list on Weibo, China’s leading social media platform after a customer posted a video of a live cockroach in a partly consumed Starbucks drink. A day after the allegation, Starbucks responded saying they inspected the related coffeehouse and reviewed the inhouse video, and found nothing amiss. The store “made the drink in strict accordance with the operating procedures,” Starbuck said. A Starbucks employee told Chinese media that if Starbucks staff followed production procedures there’d be no live cockroaches in their drinks. The employee said the original cold extract needs to be filtered through a filter paper, so it’s impossible not to see …
Live Cockroach in Drink Allegation Adds to Starbucks’ China Woes
March 21, 2022
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Asia & PacificChinaChina Business & EconomyFinance & Business TiesRui ChenggangSpecial TopicsStarbucksUS-China relationsWorldXi Jinping
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