Commentary
You know how dealing with the government can drive you mad, including that pre-emptive warning not to use the language so hard to suppress when told they’re experiencing a “higher than usual call volume” for the 20th straight year? Turns out you’re not alone. And while misery may not love this kind of company, maybe the bureaucrats can help us claw our way back to sanity.
Yes, them. Because when I say you’re not alone I don’t just mean all the others on hold cursing the bot offering baffling opportunities to learn more about the muzak tormenting them. I mean the person scrambling to get to your call from the other side is also on the edge of a nervous breakdown. Possibly not the near side….