The Treasury Department has announced that it is rolling out new measures aimed at improving customer service for 2022’s tax season.
The Internal Revenue Service (IRS) is starting to accept federal income tax returns for 2022, and is toting its new and improved services after receiving $80 billion in funding for the next decade from last year’s Democrat-controlled Congress.
Treasury Department Deputy Secretary Wally Adeyemo said in a statement that the IRS will use the funds from the “Inflation Reduction Act” (IRA) to hire thousands more customer service staff to answer calls and modernize its aging technology.
Treasury Secretary Janet Yellen has stated that a top priority of the IRS is to clear problems with filing backlogs and that the new staff and filing computer systems would help alleviate them….