The federal government is looking into strengthening passenger rights regulations following extreme travel delays experienced by Sunwing Airlines customers over the holiday season, says Transport Minister Omar Alghabra.
“I had a meeting with Sunwing Airlines President and his team. I expressed to him the frustration that I felt on behalf of Canadians, and I know many, many of their customers felt, and I posed many questions to him,” said Alghabra on an episode of the Vassy Kapelos Show podcast on iHeartRadio on Jan. 5.
Alghabra said that the Liberal government, under which the Canadian Transportation Agency (CTA) introduced “Air Passenger Protection Regulations” in 2019, is looking to build upon the regulations going forward in an effort to prevent major travel delays in the future….