If you travel a lot, chances are at some point a travel supplier will owe you money. Maybe the obligation is not in doubt—where a refund or payment return is clear based on either laws and regulations or the terms of a contract. That may be no problem. All you need to do is remain patient: after an unnecessarily long wait for the supplier’s bureaucratic processes, the supplier credits your card account or cuts you a check.
On the other hand, a supplier may fail to refund you or deliver on what it promised and what you paid for—and stonewall your legitimate claim. As I noted in an earlier post, the contract you accept when you buy a travel service is stacked against you. Getting redress is not easy—but it’s often possible….