Imagine that you owned a successful business that was gaining 10,000 new customers every single day. And all the market projections said that trend would continue for many more years. Would you be hiring new staff and opening new outlets to keep up with the demand? Or would you be cutting back on employees, reducing office hours and closing facilities? If you were in the private sector, I guarantee you would be doing the former. But in the wacky world of government funding and operations, the latter is the norm. Take, as an example, my former employer: the Social Security Administration. In each of the last eight years, around 10,000 people a day have been retiring and signing up for Social Security benefits. And that is expected to continue for another dozen years or more. In other words, SSA workloads are booming! So, what has been our government leader’s response …