As part of the upcoming must-do bill in Congress to reauthorize the Federal Aviation Administration Agency, a partnership of the leading consumer advocacy organizations has given Congress a list of consumer protections that should be included. It’s a long list, but there’s nothing in it that isn’t both reasonable and necessary. As we point out—I’m a very minor member of that partnership—the airlines took more than $50 billion to help keep them afloat during the pandemic and ready to resume when it was over, but all too much of that money got used for something other than keeping ready to resume full-scale flying. Their inability to cope with holiday traffic last winter was a truly bipartisan failure, irritating red state and blue state voters alike, leaving a possible opening to require improvements. We probably won’t get everything we ask for, but we’re still asking….
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