The CEO of United Airlines warned on Jan. 18 that outdated technology and a shortage of pilots and workers could see other airlines canceling and delaying flights for passengers this year.
CEO Scott Kirby made the comments during a call with analysts and reporters to discuss the company’s fourth-quarter financial results.
The CEO said that airlines that are still operating as if it is pre-COVID and that have not invested in new technology do not have the capacity to operate all the flights they are planning to run and are therefore likely to struggle, which could lead to yet more travel chaos in 2023….