Category: air passenger refunds

Low-Cost Carrier Takes Top Spot in Complaints Against Airlines: Canadian Transportation Agency

December 20, 2022
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A discount airline tops the grievance list in statistics released Monday by the Canadian Transportation Agency (CTA), which rates carriers based on the number of complaints per 100 flights—though details of the complaints were not disclosed when requested. “The complaint data is based on the information submitted by passengers and may not have been reviewed by…

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Ultra Low Cost Carrier Takes Top Spot in Complaints Against Airlines: Canadian Transportation Agency

December 20, 2022
air passenger refundsArriveCAN appCanadaflight cancellationsWorld
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A discount airline tops the grievance list in statistics released Monday by the Canadian Transportation Agency (CTA), which rates carriers based on the number of complaints per 100 flights—though details of the complaints were not disclosed when requested. “The complaint data is based on the information submitted by passengers and may not have been reviewed by…

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Supreme Court Declines to Hear Bid for Injunction in Flight Refund Case

December 23, 2020
air passenger refundsAir Passenger RightsCanadaCCP VirusCOVID-19 pandemicSupreme Court of CanadaWorld
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OTTAWA—The Supreme Court of Canada won’t hear a case about air passenger refunds for flights cancelled due to the COVID-19 pandemic. The Air Passenger Rights organization wanted to challenge a Federal Court of Appeal decision that dismissed the group’s bid for an injunction compelling the Canadian Transportation Agency to remove a post about refunds from…

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