The UK’s largest broadband and mobile provider will cut up to 55,000 jobs—more than 40 percent of its workforce—by the end of the decade amid plans to shift to artificial intelligence (AI) and automated services.
Telecoms giant BT Group has around 130,000 employees but said it plans to reduce that number to between 75,000 and 95,000 by 2030, which means between 40,000 and 55,000 roles could be cut.
The company has been working through a transformation plan to build a national fibre network and roll out high-speed 5G mobile services.
Chief executive Philip Jansen said that BT will rely on a much smaller workforce and significantly reduced cost base after completing the fibre roll-out, digitising the way it works, adopting AI, and simplifying its structure….