A bipartisan coalition of 37 attorneys general are requesting the U.S. Department of Transportation (USDOT) improve protections for airline customers.
The coalition, led by Democratic Colorado Attorney General Phil Weiser, sent a letter on Monday urging Transportation Secretary Pete Buttigieg to adopt proposed rules for airline ticket refunds and other protections. It stated appreciation for the department’s efforts to address the problems of flight cancellations and significant delays, but the eight-page letter emphasized proposed regulations must be strengthened.
“We are aware of the frustrations experienced by countless consumers whose flights have been cancelled or delayed and the inadequate remedies that have been offered to them,” the letter stated. “In fact, our offices have repeatedly brought to the USDOT’s attention complaints from airline passengers impacted by the airlines’ cancellation or significant delay of their flights.”…