By Entrepreneur en Español Given the impact of the health crisis, small and medium-sized enterprises (SMEs) in Mexico made important changes to keep their businesses afloat. Among these transformations, the adoption of technology in its processes stands out. According to INEGI figures, micro, small, and medium-sized companies in Mexico, which number almost 4 million, are of vital importance, since they represent 99.8 percent of the total companies in the country, generate 71 percent of employment, and contribute 52 percent of the Gross Domestic Product (GDP). For this group of companies, the technological gap translates into significant competitive lags, such as a reduction in customers and sales. According to a study by the KPMG consultancy, despite the fact that 86 percent of companies in the country estimate that the use of disruptive technologies opens up greater opportunities in uncertain times like the ones we currently live in, only 47 percent are …