The Australian Competition and Consumer Commission (ACCC) has initiated federal court proceedings against Dell Australia for allegedly misleading consumers about the cost of buying add-on monitors.
The ACCC alleges that between August 2019 to December 2021, Dell Australia made false or misleading representations on its website about the prices of monitors and the potential savings when a monitor was purchased with a computer.
According to the federal court’s notice of filing statement (pdf), it is alleged that Dell Australia misled consumers with the use of “strikethrough” prices to represent purported discounts on the monitor price—when offered as an add-on to the purchase of a computer….