Australia Post is upgrading its technology to alert customers with more accurate delivery time frames by sending a text message, according to an exclusive report by Courier Mail. Previously, customers were sent a message on the day of arrival but were not given a more specific window of time for delivery. The $20 million (US$14 million) upgrades to Australia Post’s systems will see the Estimated Time of Arrival Notifications implemented further and in time for Christmas. It follows a successful trial in October. According to the Courier Mail, 6,000 drivers will take up the tech which is powered by new software that uses route optimisation to help provide the most efficient delivery route. Col Hindle, Australia Post’s head of network implementation, said the company used the period during the COVID-19 pandemic to test the feasibility of keeping customers better informed because a very high volume of people are getting parcels sent …