A new proposed federal rule would require airlines to pay cash to customers for “controllable” delays or cancellations.
On May 8, President Joe Biden and Transportation Secretary Pete Buttigieg delivered remarks on “holding airlines accountable.” The rule is being touted as a historic step toward ensuring passengers are adequately compensated for airline-caused snafus. But an industry group points out that severe weather and air-traffic control outages have lately been responsible for the lion’s share of the problems.
Biden told reporters that the European Union saw fewer travel disruptions after instituting a similar rule.
As the busy Memorial Day weekend travel season approaches, Biden said: “I know how frustrated many of you are … I get it. That’s why our top priority has been to get American air travelers a better deal.”…