With disruptions marking a rocky return to U.S. domestic air travel in recent months, official figures show that complaints against airline service remain 200 percent above pre-pandemic levels despite a 15 percent monthly decline in May.
The Biden administration is keeping a watch on airlines to deter unrealistic flight scheduling and ensure airlines comply with consumer protection requirements.
In June, Delta Air Lines pilots came forward to express their shared frustration with passengers over recent flight delays and disruptions, which they said were “unacceptable.” The pilots said they’d been working on their days off and flying a record amount of overtime….