Call center workers for Affordable Care Act (ACA) health insurance coverage are planning to stage a mass walkout on the first day of the ACA’s open enrollment amid a dispute over pay, working conditions, and “abusive callers.”
Employees who work for Maximus federal call center, which has a contract with the federal government to provide customer support for Medicare and the ACA, will go on strike at facilities across the country on Nov. 1.
The company said in a petition that it is staging the walkout as part of its effort to fight for “safe working conditions, affordable health care, and an end to poverty wages.”…