The Rogers service outage that began July 8 has renewed discussion on the company’s proposed merger with Shaw and whether more competition is needed in the Canadian telecom industry.
President and CEO Tony Staffieri issued a statement offering an apology for the outage, saying the company realizes the impact the incident had on people across the country.
“We know going a full day without connectivity has real impacts on our customers, and all Canadians. On behalf of all of us here at Rogers, Rogers for Business, Fido, Chatr and Cityfone, I want to sincerely apologize for this service interruption and the impact it is having on people from coast to coast to coast.”…