Thousands of passengers have been forced to wait for hours outside Birmingham Airport as the aviation sector across Europe continues to suffer from staff shortages.
Frustrated passengers took to social media to slam the “absolute chaos,” with one person saying it took her “two hours to get through check-in and security,” and others threatening legal action against the airport if they miss their flight owing to a “lack of management.”
In a statement issued on May 9, Birmingham Airport (BHX) said that it took the decision to run security queues outside the terminal to “avoid them getting tangled with check-in lines,” as half of the 15,000 passengers flying out of the airport on the day were booked to depart in the busy dawn peak.
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