Some travellers flying with Canada’s Sunwing Airlines are left stranded as the company struggles with a technical issue that affects check-in and boarding.
The company said in a statement on Twitter on April 18 that its systems provider is experiencing a “network-wide system issue” that has impacted check-in and boarding and has resulted in ongoing delays for a number of Sunwing flights.
“We regret any inconvenience to customers’ travel plans and are working to have the issue resolved as soon as possible,” the company said in another tweet.
In the meantime, Sunwing advised its customers who will be travelling over the next 12 to 24 hours to check their flight status before heading to the airport.
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