The Australian Communications and Media Authority (ACMA) announced that Optus and TPG would be refunding 6.5 million to tens of thousands of NBN consumers for not informing them suitably of underdelivered internet speeds. Under ACMA rules, telcos must verify maximum internet speeds when migrating customers to the NBN and notify them when speeds cannot meet what was advertised. “Optus and TPG were charging these people for internet speeds they could not get,” ACMA Chair Nerida O’Loughlin said. As of March 23, Optus Internet Pty Ltd and TPG Internet Pty Ltd have both issued refunds of more than $4.4 million ($US3.28 million) and $2.1 million ($US1.57 million) respectively for failing to notify more than 38,000 customers that the maximum speed advertised in their plan were not attainable on the NBN provided to them. O’Loughlin said that when telcos cannot deliver the internet speeds as advertised in the plan, customers are entitled …