A bright and cheerful place, Hai’s coffee and cake shop displays many of the best things about Vietnam. But behind the light, colorful atmosphere and warm hospitality lies an immense story of struggle and bravery. The owner of Sunhouse Coffee, Ngo Quy Hai, 27, is a burn survivor who overcame all odds to open his own prize bakery in his birthplace, Kon Tum city. His enrolment in KOTO, a hospitality training school in Hanoi that supported him in finally learning to write after years of childhood bullying, was his launchpad. Before this, there would be many, many challenges for Hai to have to face. “I am more than how I look,” Hai told The Epoch Times. “Do not call me harsh words. I am a survivor.” Hai was just a toddler when the accident that would forever change his life happened. Pushing a baby walker in the kitchen, he fell …