A British rail worker, trained to help persons at risk of suicide on the line, has saved 29 lives since 2015, thanks to his aptitude for talking and listening. In 2015, Rizwan Javed, 30—a communications and stakeholder manager for the MTR Elizabeth Line at West London’s Ealing Broadway station—enrolled in Samaritans’ Managing Suicidal Contacts training. The course equips staff with the skills needed to deescalate potential suicide situations. Despite his initial apprehensions of putting his knowledge into practice, Javed now knows the training has helped him help others. “The first time I was put in a situation where I was dealing with a vulnerable person it was nerve-wracking,” he told MyLondon. “Every aspect of the training was being implemented in real life, and I was concerned. “Am I going to say the right thing?” he wondered. “Am I going to do the right thing? Am I going to be able to engage with …