We’ve all been there: Locked in a heated argument, blood pressure rising, fixated on our next point rather than actually listening to what the other person has to say. Even after it ends, it doesn’t really end—we keep ruminating on it for hours, days, weeks. This is what journalist Amanda Ripley refers to as “high conflict”—and these days, we can slip into it when we’re simply scanning our social media feed or glancing at the news. It often feels like our entire country is stuck there. That’s why Ripley wrote her new book, “High Conflict: Why We Get Trapped and How We Get Out.” “High Conflict” speaks to the intense social and political polarization that is gripping our nation, yet it also offers timeless lessons for navigating conflict, whether it’s interpersonal, professional, or political. I spoke with Ripley at an event last week that the Greater Good Science Center co-hosted …
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