Artificial intelligence agents could revolutionize the way customers shop and search online, potentially rendering retail giants such as Amazon useless, according to Microsoft co-founder Bill Gates.
Gates made the comments at the AI Forward 2023 event in San Francisco on May 22.
The billionaire said he believes the current race to win in the artificial intelligence world is the development of a personal AI agent that can perform a range of tasks for individuals based on their specific needs and habits.
That, he said, could impact search engines, productivity, and online shopping sites.
“Whoever wins the personal agent, that’s the big thing, because you will never go to a search site again, you will never go to a productivity site, you’ll never go to Amazon again,” Gates said, CNBC reports….