Commentary
Canada’s airline industry has struggled mightily in recent years. COVID-19’s disastrous economic effects led to a massive reduction of passengers and travel. Lost revenue forced a desperate Air Canada to negotiate a deal with Ottawa in April 2021 to receive up to $5.9 billion through the Large Employer Emergency Financing Facility. Airlines reduced their fleets and laid off staff to cut costs, too.
Even as things have started to return to normal, problems persist. This includes hours-long lineups at Canadian airports, droves of flight delays and cancellations, and tales of lost luggage.
What’s a possible solution to this crisis? A revamped airline passenger bill of rights, of course!…