Southwest Airlines leadership was at fault for thousands of flight cancellations and delays from Dec. 24 to Dec. 29, the U.S. Department of Transportation says.
“While weather can disrupt flight schedules, the thousands of cancellations by Southwest in recent days have not been because of the weather,” Secretary of Transport Pete Buttigieg said in a Dec. 29 letter to Southwest CEO Bob Jordan.
The airline has admitted “the cancellations and significant delays at least since Dec. 24 are due to circumstances within the airline’s control,” Buttigieg wrote. He and Jordan had discussed the issues in the wake of consumer complaints about the airline, which fall under Buttigieg’s purview….