Some passengers who have flown out of Toronto Pearson during the frantic holiday season say they’ve waited days for their bags to show up at their destinations, with little communication on the status of their luggage.
Images from Pearson airport show hundreds of lone bags piled up at the airport after major winter storms caused days of flight delays cancellations, leaving many holiday travellers stranded.
The Greater Toronto Airport Authority said Pearson is experiencing a baggage backlog caused those weather-related flight disruptions—as well as by frozen loading equipment.
Jason Long of St. Catharines, Ont., said he arrived in Halifax on Boxing Day after days of cancellations due to extreme weather, only to be told by airport staff that his luggage was never loaded onto the plane at Pearson….