The federal backlog of air passenger complaints regarding poor service has reached an all-time high of 46,000, a figure equivalent to a three-year wait, based on data from the Canadian Transportation Agency (CTA). “Unfortunately we have quite a big backlog,” France Pégeot, chief executive officer of the CTA, said in his testimony at the Senate…

Six weeks before the midterm elections, six Minnesota county election officials are alleged to have failed to remove 515 duplicate registrations from the voter rolls in their jurisdictions, according to a complaint by the Public Interest Legal Foundation (PILF), a watchdog organization dedicated to ensuring lawful and fair elections. In September 2020, the continuing failure…

Six weeks before the midterm elections, election officials in six Minnesota counties are alleged to have failed to remove 515 duplicate registrations from the voter rolls in their jurisdictions, according to a complaint by the Public Interest Legal Foundation (PILF), a watchdog organization dedicated to ensuring lawful and fair elections. In September 2020, the continuing…

Disgruntled Airbnb guests are taking to Twitter to vent about everything from cleaning fees to misleading listings. But they aren’t the only ones with complaints: Airbnb hosts themselves have become increasingly disillusioned with the platform and its disrespectful guests. On message boards and Facebook groups, hosts are sharing their own challenges and horror stories. One…

WASHINGTON—U.S. consumers lodged more than quadruple the number of complaints against U.S. airlines in April compared with pre-pandemic levels as on-time arrivals fell, according to a report Thursday. The U.S. Department of Transportation (USDOT) announced on Thursday that it received 5,079 complaints about airline service in April, up more than 320 percent over the 1,205…

Britain’s NHS complaints procedures have been likened to “asking hospitals to grade their own homework”, in research by a leading London university. Researchers set out to examine the national policies for handling complaints within the health service, where some 200,000 complaints are made each year. Complaints are a “critical source” to help drive improvements, with…

DETROIT—U.S. auto safety regulators are investigating complaints that the automatic emergency braking systems on more than 1.7 million newer Hondas can stop the vehicles for no reason. The National Highway Traffic Safety Administration says it has 278 complaints that the problem can happen in 2017 through 2019 CR-V SUVs and 2018 and 2019 Accord sedans….

San Francisco—The U.S. transport safety regulator said on Thursday that it has launched an investigation into 1,732,000 Honda Motor vehicles over unexpected braking activation. The National Highway Traffic Safety Administration said it has received a total of 278 complaints that allege braking incidents “occurring with nothing obstructing the vehicle’s path of travel.” The 2018–2019 model…

Senator Sam McMahon resigned from the Northern Territory’s Country Liberal Party (CLP) on Friday, saying that a number of formal complaints she made to management were ignored. This comes after McMahon was overlooked as the CLP’s top candidate for the Senate at the next federal election, with Jacinta Nampijinpa Price being preselected for the job…

A big credit reporting agency makes a mistake on your credit report, possibly lowering your score, but rarely corrects it, a federal agency contends. Equifax, Experian, and TransUnion routinely failed to fully respond to consumers with errors in their reports, according to the Consumer Financial Protection Bureau (CFPB) in a new report. In 2021, Equifax,…