When Pamela Bigelow, a lifelong resident of Duncan, Arizona, goes to the bank, she must make a day of it. Duncan, population 677, lost its last bank branch about six years ago. Now, when Duncan residents need cash, a cashier’s check, or to get a loan, they must travel 40 miles to the copper mining…

At least 273 bank locations closed across the United States in May, while 46 opened that month. Many major banks have announced that they’re closing down branches in 2023, as more and more customers are making deposits via their phones or to keep tabs on their balances, all without leaving their homes. Others still rely on…

One major Australian bank has begun phasing out cash transactions at a number of its branches saying it is keeping up with the changing behaviour of customers. Australia and New Zealand Banking Group (ANZ)—one of Australia’s “Big Four”—revealed it would begin removing cash withdrawals and deposit services on March 30. Customers will only be allowed…

One of Australia’s largest commercial banks has admitted that its decision to close branches in regional and rural areas has adversely affected local communities. During a Senate inquiry into regional and rural bank closures on March 2, Westpac bank’s chief customer engagement officer Ross Miller said the bank was aware that some of its customers…