Swifties have united more than ever after pop artist Taylor Swift’s rapid reaction to the latest mishap during her Eras tour. The singer’s swift response came when a trapdoor on a section of the stage failed to open and lower her down while performing her 2017 song “Look What You Made Me Do” during a…

Lawmakers grilled a top executive from Ticketmaster’s parent company on Tuesday at the Senate Judiciary Committee’s hearing after the service’s mishandling of Taylor Swift’s concert ticket sales in November. Senators Amy Klobuchar (D-Minn.) and Mike Lee (R-Utah) called upon leading ticketing agency executives as witnesses to the Senate Judiciary Subcommittee on Competition, Antitrust and Consumer Rights….

Senators are working to get the Federal Telecommunications Commission to enforce a 2016 law called the Better Online Ticket Sales (BOTS) Act, which is meant to prevent and penalize those who run automated bots when purchasing tickets from online sales platforms. Members of the Senate Judiciary Committee on Tuesday questioned and strongly criticized Joe Berchthold, president…

Live Nation Entertainment Chief Financial Officer Joe Berchtold testifies in U.S. Senate Judiciary Committee hearing on competition in the ticketing industry at 10:00 a.m. ET on Jan.24. Witnesses at the hearing also include top executives from SeatGeek and Jam Productions. Senators will question the event ticketing industry on Tuesday after Ticketmaster’s failure to process orders…

Live Nation Entertainment Chief Financial Officer Joe Berchtold testifies in U.S. Senate Judiciary Committee hearing on competition in the ticketing industry at 10:00 a.m. ET on Jan.24. Witnesses at the hearing also include top executives from SeatGeek and Jam Productions. Senators will question the event ticketing industry on Tuesday after Ticketmaster’s failure to process orders…

In the digital world we live in, there has been a rise of “influencers,” who are intended to use their presence and reach. But are influencers actually impacting anyone for good? Or are they just human marketing tools in a vast sea of e-commerce and social engineering? …

WASHINGTON—A Senate antitrust panel will hold a hearing on the lack of competition in the ticketing industry after Ticketmaster’s problems last week managing the sale of Taylor Swift tickets, Senator Amy Klobuchar, chair of the panel, said on Tuesday. Senators Klobuchar and Mike Lee, the top Republican on the committee, did not provide a date…

LOS ANGELES—Pop superstar Taylor Swift said on Friday it was “excruciating” for her to watch fans struggle to secure tickets for her upcoming U.S. tour after she had been assured that Ticketmaster could handle large demand. The New York Times reported that the U.S. Justice Department was investigating whether Ticketmaster parent Live Nation Entertainment had…