Businesses that borrowed from a federal relief program during the pandemic tended to be small and heavily indebted, says a report by the Department of Industry. Losses under the program are estimated to be in the billions. Published late December, the report, “SME Profile: Recipients of the Canada Emergency Business Account,” noted that the borrowers…

By Jackie Varriano From The Seattle Times SEATTLE — “Service sucks now.” It’s a phrase I’ve heard uttered a lot the past two years. When pressed, the person might say it was because service was slow or harried, there wasn’t enough — or too much — conversation, they felt ignored, or the server hovered too…