Some passengers travelling with Sunwing Airlines have finally made it home after repeated flight cancellations and delays, while other customers who were stranded found their own way back home. The Toronto-based travel company has been struggling to bring hundreds of passengers home from destinations including Mexico after severe winter storms disrupted its operations over the Christmas…

Jared Regel was one of hundreds of Canadians stuck in Mexico over the holiday season after Sunwing, a discount airline, cancelled their flights home. Some passengers were moved from hotel to hotel, some were forced to sleep overnight in a hotel lobby or at the airport, and others eventually bought tickets on other airlines to…

Over 1,000 flights have been cancelled or delayed across Canada in recent days as a severe winter storm sweeps across the country. Motorists have been warned to stay off the roads as a number of highways have been closed in some provinces due to collisions and the risk of an avalanches. Major international airports, including…

After a record-breaking summer of angst, aggravation, and anger at America’s airports, little relief may be in sight. The problem came into sharper focus during the past few weeks with airline complaints in May and June soaring 270 percent above pre-pandemic levels. While airlines and federal officials recently announced improved customer service and information-sharing practices…

Many of the major airlines in the United States have committed to providing meals for customers who are left waiting three hours or more for delayed flights, as well as hotel rooms for customers who are left stranded, so long as the delays are due to issues under the airlines’ control. American Airlines, Delta Air Lines, United Airlines, JetBlue,…

WestJet is appealing an order by the Canadian Transportation Agency (CTA) to pay $1,000 to a passenger whose flight was delayed due to staffing shortages. The Canadian airline claims it should not be held responsible for the staff shortage at the time of the passenger’s delayed flight because it was a health and safety issue. The…

The federal government was not responsible for airport delays, which were instead caused by labour shortages and an influx of Canadians looking to travel after certain COVID-19 travel restrictions were lifted earlier this year, says Transport Minister Omar Alghabra. “I blame it on COVID,” said Alghabra while appearing before the House of Commons transport committee…

Thousands of delayed and cancelled Canadian flights have caused enormous hassles in recent weeks. In the last week of June, more than half of domestic and international flights at Canada’s major airports were delayed or cancelled. The Epoch Times heard from three Canadians whose travel plans were frustrated on June 30 for different reasons. A Wing…

As Canadian airlines and international airports struggle with severe flight delays, and with inflation driving up the prices of airline tickets, the majority of Canadians say they are not interested in travelling abroad this summer, a Nanos Research poll shows. The poll shows about three in five (61 percent) Canadians say they are not interested in travelling…

A group of more than 100 WestJet employees is taking legal action against the airline and the federal government over the mandatory COVID-19 vaccine policies for airline workers. The group, comprised of active and inactive pilots, flight attendants, and customer service agents, said in a statement that they were “negatively impacted” by the mandates, such…